Operational Efficiency Through Intelligent Robotic Process Automation
Presenters
Garrett Cronin
IMGS (Partner)
Gavin Park
IMGS (Partner)
Session Type
Breakout Session
Topic
AI & Beyond
Difficulty Level
Intermediate
Presentation Details
Northern Ireland Water’s Intelligent Operations Centre and integration of Robotic Process Automation (RPA) have revolutionised their workflows. By addressing critical operational challenges with automation, they have not only improved response times but also significantly reduced manual workloads, allowing their workforce to focus on value-added activities. The success of these initiatives has laid a solid foundation for further automation and digital transformation in the future.